FAQ & Support
Find quick answers to common Buktor Pro questions and support options.
Frequently asked questions
What is Buktor?
Buktor Pro is a healthcare appointment management platform for doctors, clinics, and healthcare teams. It helps manage appointments, schedules, services, reminders, token calling, feedback, and patient communication.
How do I create an account?
Open Buktor Pro and tap Sign Up or Get Started. Complete the registration form, then sign in to access your dashboard.
How do I sign in?
Open Buktor Pro, tap Sign In, and enter your registered credentials. See Sign In for details.
How do I add or edit services?
Go to Services, then add or update the service name, duration, price, description, and status. See Services.
How do I set working hours?
Open Working Hours, choose the days you are available, and set your start and end time. See Working Hours.
How do I mark holidays?
Open Holidays, select the date, and save the holiday. See Holidays.
How do I manage appointments?
Use the Appointments section to view bookings, check appointment details, and manage patient flow. See Appointment Management.
How do I use token calling?
Open the token calling page on the appointment day to call patients and mark attendance. See Token Calling.
How do I switch between light and dark mode?
Use the Appearance selector in the sidebar to switch between light and dark mode.
How do I share a documentation page?
Use Share or Copy Link in the top navigation or at the top of each documentation page.
Support options
- Use Help & Support inside Buktor Pro.
- Visit Buktor Support (opens in a new tab).
- For common issues, review Troubleshooting.
Before contacting support
Please keep these details ready:
- Clinic or organization name
- Page or feature where the issue happened
- Short description of the problem
- Screenshot or screen recording, if available
